Natural materials and knowledge since 1833
You'll find us on the island of Gotland in Sweden

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Terms and conditions

Minimum Order
Minimum order is 100 SEK (11 EUR)


Pricing
VAT is included in the price for delivery within Sweden. For export the VAT is not included in the price.


Payment Options

- Payson
With Payson you can pay by credit card or online banking through a payment link , which appears after the final order: For customers living in Sweden we also have Payson Invoice payment alternative. More information about Payson 's on www.payson.se .


Delivery time
Normal delivery time is approximately 3-5 days within Sweden. During peak season it may take longer.

 

Dispatch options
We ship your order as package or letter.
We are not responsible for any delays caused by shipping company.

 

Shipping
The shipping cost for an order will be charged for the actual weight, this happens automatically in the shop and the cost of shipping is shown at checkout . Pricing is done by postal postage table for letters and packages. At the order value exceeding SEK 1500 we offer the shipping cost .

 

Guarantee and Return Policy
It is always a guarantee on the products you purchase ( 1 year). If you can demonstrate that there are manufacturing defects on the product , you always get new parts , however, are not warranted for your items . You pay return shipping . For repayment - enter your postal giro , bank transfer , personal account or bank account numbers.

 

Right of withdrawal
You have the right to return undamaged and unused goods without giving any reason. Notice of this will be provided as soon as possible but no later than fourteen ( 14) days from the receipt of such goods . ( Does not apply to special order and sale items ) We follow the Consumer Agency's recommendations see : www.Konsumentverket.se

 

Damage to the package and not picked up package
If you discover damage to the package, you should immediately notify the post office or other carrier and make a claim. Do not collect the shipping! If you discover the damage until you opened the package , and the damage is of a nature that it can be attributed to the post office or shipping company handling, you should contact them and make a claim . If the dispute by mail or carrier can not be resolved, please contact us.
Have you ordered and not picked up your shipment before it is returned to us (package about 1 month. , Letter 14 days), then we will bill you 350 SEK for our work with the handling of the goods.

 

Privacy Act
Your personal information is handled in accordance with relevant provisions of the GDPR Act.

SMS notification
The mobile number you provide during checkout may be used for SMS notification of delivery or other communications relating to your order.

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Customer's Area